Give me the numbers

In my work as a case manager for a non-profit I find in the industry as a whole people outside of management positions tend to communicate without a lot of hard data. I myself am certainly guilty of this. When I recommend a program I tend to highlight the qualitative aspects as opposed to finding out things like success rate and retention and promoting a program based on quantitative data. As a result I would like to work on creating a more analytical communication style. As described in a Forbes article an Analytical communication style focuses on numbers and data, often relaying information with little emotion relying on logos. I think this would be extremely helpful in my industry especially when recommending programs to case workers who assist the clients. My specific goal would be to integrate more data into my conversations with concerned parties and to take time to find out more quantitative aspects of programs and providers I come in contact with. As a measurement I will track encounters where I do or don't bring up quantitative data and strive to increase these numbers. The initiative will be difficult to gauge in terms of how attainable it is but i believe that if I'm using quantitative data in more then half of my encounters I will be attaining a more analytical approach. The result of this initiative will be that more pertinent and solid information will be given to providers allowing them to have more incentive to pursue the programs I'm recommending. To ensure I am incentivized I would like to be providing more analytical information at least half of the time by May 1st. Initial challenges may lie in obtaining more analytical information about programs but This should be overcome with perseverance. I think it will be interesting to see what the results are of engaging more analytically with providers and am excited to try and see the results.

Comments

  1. Hi, Daniel. Good idea to have some quantitative information to help support your qualitative research.

    Doc Rod

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